The ‘Forgot Username’ and ‘Forgot Password’ links located under the red login button on the login screen window at www.comergence.com, can be used to have your log in credentials resent to you via email. Be certain to use the email address associated with your account.
The username should be typed EXACTLY as they appear in the email(s) that are received. The information is case-sensitive and cannot be copied and pasted into the fields. You'll receive a link in the email to RESET your password. Each email will be from a firstname.lastname@example.org.
If you do not receive the emails in your general inbox, please check your junk/spam folders.
If you are still unable to get into the site, you may use the ‘Contact Us’ feature located on the login page and a representative will respond to your question in a timely manner. As the email you are using may not match the one that is shown in your contact information on your profile.