The help site and knowledge base is available 24/7! For additional assistance our professional & knowledgeable Comergence Support Agents are available Monday thru Friday, 7 a.m. to 4 p.m., PST. 


We have several support channels available:


  • Live Chat: This is the fastest way to get immediate service during business hours.
  • 'Contact Us': Immediately generates a support ticket. A Comergence Support agent will call you as soon as one is available.
  • Phone: 844.465.1001, option 5 for Comergence Support. Stay on the line, or leave a message.


Remember, the help site and Optimal Blue Comergence Support staff are available for all users that have questions or need assistance. We're happy to help!


Here are more great articles on how to obtain support:


How to search for a solution

Live Chat feature and Submitting a Ticket

Support Hours and Holidays