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During the scheduled maintenance window, we released the following items to the production environment for Realm.

New Features, Services, and Enhancements

Social Media Monitoring (NEW)-

Social Media Monitoring is now available. The service enables an automated way to be notified in real-time of potential infractions across corporate digital properties or of a loan officer’s social networking profile. Monitoring is flexible and configurable based on your institution’s needs and allows for quick resolution and remediation.

• Easily monitor all company and individual Social Media accounts using out-of-the-box relevant mortgage trigger terms.
• Customized trigger terms can be added for specific organizational needs, like your company name.
• Social media data is automatically recorded and archived as required by state and federal regulators and can be retrieved at any time.
• The ability to monitor individual accounts that are not connected through the system.
• New filter options allow for quick access to manage and view specific findings.

Link: https://o.comergencesupport.com/solution/articles/8000053292-monitoring

Social Media (Enhancement)-

Individuals can connect their YouTube account via the social media mobile app. Making all YouTube posts by your MLOs available in the feed.

Conveniently identify if a Loan Officer has downloaded and registered on the Social Media app. 

Social Media Mobile App (New)-

New identity steps for Loan Officer when registering for the social media mobile app.

Investor (Enhancement)-

Renewal Dates are adjusted for time zone. The date the renewal is set for is the day the renewal will launch.