During the scheduled maintenance window, we released the following items to the production environment with new features, services, and enhancements.

• Social Media Enhancements:
  • Individuals can now connect and identify mortgage specific Facebook pages.
    • Help for connecting accounts via mobile app, click HERE.
    • Help for connecting accounts via web, click HERE.
  • Emojis are supported in reviews and replies.

• New Reputation Manager – Google My Business, Facebook reviews. 
• More info on customer reviews, click HERE.
  • Users now have an aggregated view of all reviews across social media platforms.
  • Users can now reply to Facebook and Google reviews directly from within the platform. 
  • Notifications when new reviews are received or updated. 
  • New filters on reviews board.
  • Edit replies that have already been posted.

• New Facebook Stores:
• For more information, click HERE.
  • Connect Facebook Stores.
  • Display comments for Facebook recommendations.
  • Reply or comment on Facebook recommendations.
  • Group Facebook Stores.
  • Connect individual Facebook Stores.
  • Publish content to Facebook Stores.
  • Enroll Facebook Stores into Campaigns. 

• New Google My Business Listings:
• For more information, click HERE.
  • Reply to Google reviews.
  • Post to a Google My Business listing.
  • Users can select which listings to connect to.
  • Create and publish a review.
  • Group listings and NMLS Locations.